Showing posts with label but it is HOT and my Art Cool AC unit is a lemon. Show all posts
Showing posts with label but it is HOT and my Art Cool AC unit is a lemon. Show all posts

Thursday, June 17, 2010

Disclaimer - IHateLG.com is a request for help, not hate!

I mean harm to no man.
Mssrs Tracy Janey and Jim McKintyre in LG Commercial in Madison, Alabama: John Piquaro, Operations Manager at GoDuctless in South Florida, Luis the operator at GoDuctless, Hank Jones in Go Ductless support, Greg, Victor and Jim West at LG Tech Support at 1 (888) 865-3026, Grant Meyers at Target Sales in Key Largo Florida, Tony Hong in Seoul HQ LGE, and anyone that has ever tried to help me with my non-working LG Art Cool unit gets praise from me for trying to help me.

I don't like to yell to a stranger that he is brother sucking mother chucker. In keeping with my self-imposed standard of comportment, however, I have gotten NOWHERE in repairing a simple situation: I purchased an LG product from GoDuctless.com that does not work. No quality control is 100%, and sometimes flawed products find their way into consumer's homes. However, there should be a contact, a process, an action to take, or some strategy for letting someone know of a problem. Such a channel doesn't exist for LG air conditioning products, in my 11 months of searching. I can wait on the other end of a 1(800) line until I am blue, and email and fill out online forms until I am violet, but at after nearly a year of trying to get anyone to recognize that I was shipped a faulty unit I only have the email address of this one dude in Korea. My powerlessness thus has led me, via the mob-rule democracy of the web, to create this website. IHateLG.com. Tell a friend or email me your story.